Chine Shenzhen Beien communication technology Co.,Ltd société bloguer

2026-08-14

pourquoi mon casque Bluetooth coupe-t-il sans cesse ?

Le problème est principalement causé par les cinq facteurs suivants:1Interférence du signal: Les appareils environnants, tels que les routeurs, les fours à micro-ondes et autres périphériques Bluetooth, utilisent tous la bande de fréquence de 2,4 GHz, ce qui entraîne des conflits de signaux.Solution...

2026-08-14

Pourquoi le volume du casque RJ est-il si bas ?

En tant que fabricant direct de casques de centre d'appels, nous recevons fréquemment des commentaires de clients pendant le processus après-vente demandant: "Le volume du casque est trop faible - est-ce un défaut de qualité?" En réalité, 90% de ces problèmes de "faible volume" ne découlent pas d'un ...

2026-08-13

Noisy Office? Why Customers Say It's Too Loud on the Phone

This is a common pain point for many customer service centers and telemarketing teams. You might think everything sounds fine on your end, but the moment the other party picks up, they complain, "It's really noisy where you are," or "I can't hear what you're saying." So, where exactly does the ...

2026-08-13

Can't Hear Me? Is It a Microphone Issue?

Many people working in customer service, telemarketing, or remote roles encounter an awkward situation: while they can hear themselves clearly, the person on the other end constantly complains, "I can't hear you," "Your voice is too quiet," or "There's background noise." The immediate reaction is ...

2026-08-07

Can I replace the cable of a call center headset myself?

You are in the middle of handling a customer complaint when suddenly, a harsh static noise blasts through your earpiece, followed by total silence. Taking off the headset, you spot the culprit: the cable near the plug is frayed, exposing the copper wires inside. This is already the third headset to ...

2026-07-23

What's the difference between a call center headset and regular headphones?

How many call center headsets are procured annually? Just how large is this market, really? According to statistics from the market research firm QYResearch, global sales revenue for call center headsets reached $1.546 billion (approximately 11.1 billion RMB) in 2024. This figure is projected to ...

2026-07-23

Are protein leather or sponge earpads more durable?

Call center agents typically wear headsets for an average of 6 to 8 hours per day-a duration that can even exceed 10 hours during peak periods. As the component in direct contact with the ear, ear cushions not only directly impact wearing comfort but are also one of the most frequently replaced ...

2026-07-23

How does call center headset noise canceling filter out keyboard sounds?

How Many Call Center Headsets Are Purchased Annually? Just How Big Is the Market? According to statistics from the market research firm QYResearch, global sales revenue for call center headsets reached $1.546 billion (approximately 11.1 billion RMB) in 2024. This figure is projected to grow to $2.18 ...

2026-07-23

Why Are Single-Ear Headsets the Standard for Call Centers?

Single-Ear Headsets: A Design Choice, Not a Compromise There's an old saying in call centers: "Ears get tired faster than mouths." Agents spend most of their day listening. Blocking both ears creates an isolating "bubble," which actually hinders communication in a collaborative environment. The core ...

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