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Latest company news about More quantity, better price & FAQ [Factory Direct – Call Center Headsets]

July 7, 2026

More quantity, better price & FAQ [Factory Direct – Call Center Headsets]

News Details
latest company news about More quantity, better price & FAQ [Factory Direct – Call Center Headsets]  0

About Beien 

Direct Manufacturer: Call Center & Business Headsets | Cables

 17 Years of Manufacturing Excellence

 Direct Source Factory & In-House Production

 100% Quality Control & End-to-End QA

 Custom OEM/ODM Services Available

 Fast Turnaround & Reliable Lead Times

 Wholesale Pricing (MOQ: 100 pcs)

 Volume Discounts for Bulk Orders

FAQ
Q1. Are you a source factory?

Yes, Beien company is a call center headset manufacturer located in Shenzhen, China, source factory, direct manufacturer sales, no middlemen, provide OEM services, own brand and production workshop.

Q2. Do you have the products we want in stock?

No, we don't have any stock.

Q3. Is it possible to get free samples to evaluate the quality?

We have samples, but they are not free and require the customer to pay for the product and shipping costs.

Q4. How long does it take to prepare the sample?

Usually it takes 1 day to produce and manufacture if there is no customization requirement.

Q5. What is the minimum order quantity?
  • Starting from 1pcs
  • Qty < 100 pcs, Retail price
  • Qty ≥ 100pcs, Wholesale price
  • We offer tiered pricing for wholesale orders - the larger the quantity, the lower the price
Q6. What is the warranty policy?
  • Consider overseas logistics costs, We provide 3% spare parts or 3‰ finished products to our customers for each batch of goods. The spare parts can be selected : mic windscreens, earpads, and cables.

  • Among these, mic windscreens and earpads can be replaced directly, while cables require basic soldering skills for replacement.

Q7. Lead Time?
  • Qty ≤ 5000pcs or customized requirements, Production cycle within 30 days

  • Qty ≤ 3000pcs or customized requirements, Production cycle within 20 days

  • Qty ≤ 1000pcs or customized requirements, Production cycle within 15 days

Q8. Payment Terms?
  • For orders ≥ USD 5,000: PI confirmation → 50% payment → Production start → Final 50% payment (after production) → Shipment.

  • For orders < USD 5,000: PI confirmation → 100% payment → Production start → Shipment.

Q9. Terms of the transaction: EXW – This is the primary method.
  • Customers can entrust a designated Chinese freight forwarder to pick up the goods from the factory, or the factory can ship the goods directly to the freight forwarder.
  • If the customer does not specify a Chinese freight forwarder, the factory will arrange for a third-party logistics company to handle the transportation according to the shipping method specified by the customer. The logistics costs will be borne by the customer.
  • Customers can also place orders directly on platforms such as UPS or DHL, provide the tracking number to the factory, and the factory will contact the platform for pickup.
Q10. Payment Method:
  • Company's main payment method: T/T
  • Maybe you can also tell me which transfer method is convenient for you.
Q11. Packing Method:

Regular packing style

  • No MOQ
  • Headset/Headset box/Headset bag all with the Beien logo
  • Headset box features the product model and Service Account QR code.

Neutral packing style

  • No MOQ
  • Headset/Headset box/Headset bag all without the Beien logo
  • White kraft paper box
  • If required, the headset box can be printed with your company QR code and your custom product model number.

Customized packing style

  • Headset box: MOQ ≥ 2000pcs, otherwise, an additional setup fee will apply.
  • Logo Printing: MOQ ≥ 1000pcs, otherwise, pricing will be based on the number of colors.
  • Headset bag: MOQ ≥ 10000pcs
  • More customization requirements can be discussed separately